The importance of voicemail in the customer care sector has not diminished despite the arrival of newer web technologies. VoIP applications let the businesses use voicemail service with flexibility, as it is. The users need not rely on extension terminals when they use VoIP services. A strong internet connection is a prerequisite and the pre-configured phones can be used – both for calling /receiving calls and for automated custom greetings. IVR feature redirect callers to the right virtual extension where their needs can be addressed. This can be done anywhere through a web portal access and an internet connection.
In Microsoft 365, you can record a greeting, edit call answering rules, set up Outlook Voice Access, edit text message and email notification settings, and turn on voice mail preview using Outlook on the web.

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Website: https://help.textnow.com/hc/en-us/articles/360043111453-How-to-setup-Your-Voicemail