Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
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The script is relatively similar, but the doctor is including a good reason for not being available, so patients don’t feel like they’re being ignored. He’s also left another avenue for patients to get in touch if they need some urgent help.
You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
Standard delivery is 3-4 business days with 1-2 day rush voice recording available.
To access voice mail settings in classic Outlook on the web, select Settings > Mail > General > Voice mail.
To improve a a business voicemail greeting, keep these eight rules at the forefront of the creative process: Avoid turning customers off with overused and impersonal phrases like “your call is very important to us..." Avoid leaving customers unsure by not immediately telling them the business, department, and/or person they’ve reached. Avoid leaving customers confused with too many details and complications; just keep it simple. Avoid messages longer than 25 seconds. Do apologize for being unavailable at the moment. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any applicable alternative options of contact and information- website, live chat, email, social media, or emergency numbers. Voicemail Greetings 101
Hello, and welcome to Answering Machines of the Rich and Famous! (your name here) can’t come to the phone right now, because he’s spending the week in his beautiful summer home on the French Riviera…
Custom Voicemail Greetings: Our pre-recorded on hold messages are available in 9 languages spoken by native speakers. We custom produce highest quality voicemail messages, IVR messages, on hold messages and announcements based on your individual scripts in multiple languages. We are looking forward to your call.
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-If your phone has a gangsta rap ring-back tone, then I might wait for you to answer.
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8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
I echo the above comments by JamesWEwing - a generic greeting is totally INappropriate for my Skype account, including the phone number that I PAY for, and I have never received Word One about my carefully prepared greeting being changed. As it is I have already had to "downgrade" - back to a working version (for others in need, it is 7.41.0.101) that actually rings when Skype calls come to my desktop, an issue with the latest, greatest update that "our technicians are working on: - and now the potential clients who call me will get a generic greeting that doesn't confirm they have reached me and my business?
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Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!