Yes. As the voicemail greeting is the first thing your calls hear as in the examples above, the On-Hold message is the really important part if you have to ask your customers or clients to hold. No one ever likes to be on hold, but if you don't have a professionally structured on-hold system set up, it is worse for them to sit and wait. On-hold messages can be set up to include just music, which with the right music will keep your calls more relaxed during the hold time, especially longer holds. On-hold time should be best utilized to further build your company brand, or offer suggestions and info to guide the caller to ask more questions when with a live operator or you. ...music playing.... Thank you for holding we will be with you in a moment. Did you know (company name) offers this and that service along with the service you have. Ask a representative when we come on the line how this can benefit you today. ....music continues for 15 seconds... We appreciate your business, thank you for continuing to hold. We at (company) strive to give you the best possible products at the best prices. Did you know you can get a (product) this week only for ($). Tell the representative you heard this offer while waiting and we can get you all the details. On-hold messages can include whatever you want and will often just loop from end to beginning as the customer or client is on hold. Think of it as a way you can advertise to your own customers as they wait.
While a short recording may not seem like a place to win new business, the professionalism, courtesy, and clearness that you convey in your greeting will leave a favorable impression in a customer's mind.

Considering the information above, setting up your voicemail isn’t as difficult as it may seem. If you’re still having issues, Bralin Technology Solutions is the trusted choice when it comes to staying ahead of the latest information technology tips, tricks, and news. Contact us at (306) 445-4881 or (306) 825-3881 or send us an email at [email protected] for more information. How can we help you?Backup and Disaster ReadinessSecurity and Data ProtectionUnhappy with current I.T. teamNeed help with a projectWould like a complete auditStrategic advisory servicesOther
You can also erase any of your existing recordings associated with your voicemail box. To delete your name recording, unavailable greeting, or temporary greeting: Dial *98 on your OnSIP-registered phone. Enter your voicemail box number. Enter the PIN/password for your voicemail box. Press 0 for voicemail box options. Press 1 for unavailable greeting, 2 for your name, or 3 for temporary greeting. Press 2 to delete the existing recording on file.