This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
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There is no option under this to change voicemail greeting. When I go to My account settings there is only the option to forward calls or to go to voicemail but no option there to change the greeting (as the on-line versions show). I receive voice-mails and can retrieve them so I have this feature. Thank you! This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Subscribe Subscribe Subscribe to RSS feed Report abuse Type of abuse Harassment or threats Inappropriate/Adult content Nudity Profanity Software piracy SPAM/Advertising Virus/Spyware/Malware danger Other Term of Use or Code of Conduct violation Child exploitation or abuse 250 characters remaining Cancel Submit Replies (71)  Microsoft Agent Moderator