While email and text support saw an increase in recent years, many customers, partners, and potential hires still prefer to call your company directly. When writing your voicemail script, include basic information such as a short greeting, your company name, an invitation to leave a short message, and the time frame in which the caller can expect a return call. If relevant, you may want to include your office hours, extensions for company departments, and the contact information for your office manager or HR department.
Why would you remove support for this? I'm completely amazed. I thought my old custom greeting got lost during an update but not to have a BASIC feature that has been available since Skype's inception is just foolish. I now can't change my message if I'm on vacation or travelling on business or anything. This is a major step backwards in terms of functionality. I'm pretty sure Microsoft is trying to let Google take over the world. In reply to JamesWEwing's post on March 13, 2018

6.) Bem-vindo a John Doe. Devido à uma manutenção, não podemos atender a sua chamada no momento. Você pode escrever um e-mail para [email protected]. Seu e-mail será respondido por nossos funcionários o mais rápido possível. Pedimos desculpas pela restrição temporária! Obrigado pela sua compreensão
There's no single best way to craft an after hours greeting. The most important point is that you equip your customers with what they need to know, and give them an avenue to contact you, whether that's through voicemail, email, or other channels.