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Don't lose customers after hours. Here are some best practices and sample scripts for professional auto attendant and voicemail phone greetings.
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
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Keep in mind that short greetings are often much better then trying to say way too much that could confuse your callers. Some pointers to ask, “please leave your name and number”, or maybe ask them to go your business website to contact you by email, or even as simple as text.
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See, how the VPN service provider offers multiple options for the callers to fulfill their needs. Those seeking immediate solutions can go for the live chat, and those with less pressing issues can wait or choose to be called back.
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So far you probably had a generic voicemail greeting on your iPhone and want to change it to a personal voicemail greeting and with most carriers you don’t even need an additional voicemail recording app and can record a custom voicemail greeting directly on iPhone.
“Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”
If the you haven't changed your personal greeting, a default system greeting will be played for callers. For example, "Please leave a message for John Smith. After the tone, please record your message. When you finish recording hang-up or press the pound key for more options."
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The real estate agent cannot take the call right at the moment, but promises to get back to the client in the shortest span of time. Custom Music on Hold Custom Greetings for specific day and time Voicemail to Email Retrieve VM from any extension or phone User freindly web portal to manage the settings
2. Click on the "Voicemail" icon in the bottom right-hand corner. Tap on "Voicemail" to open up the voicemail menu.