If, on the other hand, your clients work with a number of team members, you might consider hiring a voiceover professional to record your greeting. While a recording with a voice actor is an extra expense, the result often outweighs the cost.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.

Finally, and most annoyingly, getting set up with On Voicefeed was pretty tedious. You have to enter basic information, just like almost any other app, which is fine. But then you’re asked to enter a security code that is sent to you by text. At this point, I’m thinking, “Alright, but this better be it.” Then, the app asked me to call a number that was automatically added to my contacts in order to activate the account. Fortunately, that was the end of it, but I was still a little peeved at how long it took to get started. I’m sure that some of those steps are necessary to tap into your voicemail, but finding a way to streamline the process would be much appreciated.
You can check CDR and auto recordings on the PBX web interface. CDR (Call Detail Record) is a data record that contains various attributes of the call, such as time, duration, call status, source number, and destination number, etc.