SwitchArcade Round-Up: ‘Grisaia Phantom Trigger 06’, ‘Crisis Wing’, and Today’s Other New Releases and Sales
Smith.ai Virtual Receptionists service can answer all your calls, 24/7. We recommend 24/7 answering, as a real person on the line can help you capture and convert more leads and build trust with your existing clients. But if you have decided to limit our services to certain hours, you can upload a custom voicemail message in our system for "after-hours" callers. Here's how:
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You have reached the voice mail box of (your name). If you’re a hot chick/guy, you may leave a message at the tone. If your one of (your name)’s friends, you may also leave a message at the tone. If you’re not hot and not one of (your name)’s friends, call back when you are. Hello. I’m sorry I didn’t answer your call.
.Oh - if anyone is still curious: I recorded the greeting via the phones custom greeting function, then called to listen to it from another phone, then turned off the phone and called again. Same message. I had wondered if just maybe the phone played the message when on, and the carrier played the message when the phone was unreachable.
SFTP or SCP will do the job. I don't think there is a way to do it through the GUI. Aug 16, 2018 #3
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While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
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19. “Hi, you’ve reached [your name] at [X company]. We are sorry but our office is closed until [date]. Please leave us your name and phone number and our team will get back to you as soon as possible. Enjoy [holiday] and thanks for calling [company name]! If you do happen to be open the holiday season, it’s important to provide holiday hours. Especially if your hours vary from your regular hours.
Mark Christiansen has been the trusted voice of many Fortune 500 Companies, and thousands of small businesses for voicemail.
If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.
If someone is listening to your voicemail greeting it's only because they intend to leave you a message. Don't make them listen to 3 minutes of rambling in order to do so. Plus, you're more likely to deliver a clean, professional read if you stick to shorter greetings. If more specific information is needed, direct callers to where they can find it on your website.
Company-level calls are usually directed to your general business number. There are occasions when everyone in the office is tied up and unable to pick up calls. It’s important to gather information about the reason for the call so that the right person or team can call them back. These greetings ensure that customers do not feel neglected while also providing assurance that their call will be attended to as soon as possible.
If you started your company more than a year ago, it’s probably time to change your voicemail script. Your recording should match the brand, tone, and voice of your company — just as though a caller were speaking to a member of your team.
Is there any way to retrieve the voicemail greeting from a smart phone after the service has been stopped to the phone?
Learn how to set up a name recording, default voicemail greetings, and temporary greetings (for holidays and vacations) for your OnSIP voicemail box.
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