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Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
We've been doing business with them for 5 years and we're completely satisfied with their professionalism when representing our company. I recommend Sound Telecom to anyone in need of a competent answering service.
"I'm sorry�" followed by the mailbox owner's name (as recorded by the owner or administrator), then "�is currently on the phone" then the owner's personal greeting, and then the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options."
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7.) Bienvenido/a a John Doe DE, su especialista en muestras de productos. Si desea realizar un pedido, por favor, utilice el proceso de gestión de pedidos a través de nuestra tienda online www.johndoe.de. Esperamos su pedido. Para cualquier otra consulta, por favor, contacte con nuestro departamento de atención al cliente por correo electrónico [email protected]. Le contestaremos lo antes posible. Gracias por su llamada.
If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
Avoid background noise – Make sure you record somewhere as quiet as possible so that the caller can fully concentrate on your voice and there are no embarrassing mishaps.
Hello, you have reached the office of Doctor X. I’m on call at the moment, so I’m unable to respond to your call immediately. Please leave your name, reason for calling, and your number and I will return your call as soon as possible, or call my secretary at Y.
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2.) Questa linea telefonica diretta è gratuita, fatta eccezione per le normali tariffe telefoniche.
3.) Bienvenido/a a John Doe. En estos momentos no podemos atender su llamada o nos está llamando fuera de nuestro horario de oficina. Por favor, déjenos un mensaje con su nombre y número de teléfono, le devolveremos la llamada lo antes posible. Gracias y hasta pronto.
4.) Todos nuestros miembros del equipo está ocupados con otros clientes. Le rogamos que tenga paciencia, le atenderemos en seguida. -PAUSA- Lo sentimos, todos nuestros empleados están ocupados. Por favor, manténgase a la espera. Si lo desea también puede enviarnos un correo electrónico a [email protected]. Le devolveremos la llamada lo antes posible.
Here are some great examples to help you compose your own professional voicemail message:
Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.