3.) Bienvenido/a a John Doe. Para alemán, por favor, pulse 1. Para inglés, por favor, pulse 2.
Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
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What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
"It's been one of the best things that we've ever done, really," Blanchard says. "Productivity's gone up and we've just got so much more time."
There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.
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When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
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If you are the sole employee of your business and your business communication generally makes that clear, it is fine to refer to yourself in the first person.
5.) Tous nos employés sont toujours avec d’autres clients. Laissez un message ou envoyez-nous un email – nous reviendrons vers vous dès que possible. Merci pour votre appel – Au revoir.
Set the right tone for the call by introducing your business in a welcoming manner. The message can be played either by itself or as an intro to IVR prompts.
6.) Bem-vindo a John Doe. Devido à uma manutenção, não podemos atender a sua chamada no momento. Você pode escrever um e-mail para [email protected]. Seu e-mail será respondido por nossos funcionários o mais rápido possível. Pedimos desculpas pela restrição temporária! Obrigado pela sua compreensão
Adam Boalt, CEO of LiveAnswer, a provider of phone support services for small and midsized businesses, puts the voicemail abandonment rate at between 50 percent and 75 percent, depending on the type of business.
4.) Welcome to John Doe Solutions. Because of an in-house event our secretariat is not available today. You are welcome to leave a message. We will be at your service again on monday. Thank you for your understanding.
5.) Gentile Cliente, il nostro ufficio sarà chiuso dal 24 Dicembre fino al 2 Gennaio. Potete contattarci come sempre da Lunedì 5 Gennaio. Auguriamo a voi e alla vostra famiglia un felice Natale e un Buon Anno Nuovo di successo.
From day, one when I spoke to the service sales department, I was impressed on how customer orientated the company was. Our 7 years of usage of Sound Telecom services has been excellent.