Callers don’t have the luxury of seeing the script laid out in front of them while they’re listening to the various menu options. With this in mind, it’s important to use language that’s easy for callers to comprehend the first time they hear it.
Hi, you have reached the voicemail box of X. I am currently busy with a client of mine and hence will not be able to take your call right now. Kindly accept my apologies for the same. Please leave your phone number, name and purpose of your call so that I can get in touch when I am free. Thanks for understanding.
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Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
There are many little things I instinctively look for and notice and one of them is a person’s voicemail greeting. I often conduct initial phone interviews and when someone’s personal voicemail greeting turns me off, the interview process is over. It’s their first and last impression.
2.) Добро пожаловать в «Вася Пупкин и Ко» - ваш ИТ-партнер для индивидуальных бизнес-потребностей. Пожалуйста, нажмите 1 для продаж, 2 для методик, 3 для бухгалтерского учета, 4 для RMX, или оставайтесь на линии, и вы будете подключены к нашему коммутатору.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
If you will follow these simple tips, you will make a positive impression through your voicemail greeting. If you have any additional tips, please share them in the comments section below this post.
5.) Todos os nossos funcionários ainda estão ajudando outros clientes. Por favor deixe uma mensagem ou envie-nos um e-mail - vamos voltar para você o mais rapidamente possível. Muito obrigado pela sua chamada - Adeus.
Show that you’re human! Not everything in business needs to bland and boring. Add some personality to your voicemail while still maintaining professionalism. Do you have a fun fact about yourself or something unique to you? Share that in your voicemail and then ask for the customer to leave you with a fun fact so that you can call them back.
5.) Todos os nossos funcionários ainda estão ajudando outros clientes. Por favor deixe uma mensagem ou envie-nos um e-mail - vamos voltar para você o mais rapidamente possível. Muito obrigado pela sua chamada - Adeus.
Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
Don’t be too hard on yourself. Chances are, that voicemail that you’ve recorded and deleted thirty times has been just fine. Your main goal is not to get in the way of the caller leaving a message, which is exactly what can happen if you overthink it or drone on too long.
2.) Bienvenido/a a John Doe, su socio en tecnologías de la información para necesidades empresariales específicas. Por favor, pulse 1 para ventas; 2 para procedimientos; 3 para contabilidad; 4 para RMX; o manténgase a la espera y le transferiremos con nuestra centralista.
3.) В настоящее время все сотрудники по-прежнему заняты. Мы бы очень хотели, чтобы вас соединили как можно скорее. Вы уже посещали наш веб-сайт www.johndoe.de? Там вы можете найти обзор наших услуг и продукции. Ваш звонок очень важен для нас, и мы относимся с вниманием к нашим клиентам. К сожалению, все линии по-прежнему заняты, пожалуйста, ожидайте.
10.) Bonjour, et bienvenue chez John Doe. Pour des raisons techniques, nous ne pouvons pas prendre votre appel personnellement. Merci de votre compréhension. Nous essayons de trouver une solution. Si vous le souhaitez, vous pouvez laisser un message sur notre page d'accueil www.johndoe.de - Merci et au revoir.
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
When recording, choose a quiet area, speak clearly, and use your full name (first and last).