Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
5. You have reached [your business]. We are currently closed. Our normal hours of operations are from [hours] [days]. We are closed on [days]. Please leave us a message with your name and number and we will return your call when the office reopens. You may hang up after leaving your message or press the [key] for additional options. Thank you for calling.
.
Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.
the following fixed system message in both the primary and alternate languages if Bilingual operation is enabled and the caller has not chosen a language: "I'm sorry, the person you are calling is currently on the phone" followed by the mailbox owner's personal greeting, then the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options.
By submitting this form, you agree that ActiveCampaign may send you promotional emails about our products and services. You can unsubscribe at any time, free of charge. View our Privacy Policy.
4.) Dear caller, you have dialed the number of the joint practice xyz. Currently all our lines are occupied. We ask for your patience. You will be connected to the next available assistant as soon as possible.
Many voice providers offer free services that will transfer voicemails into emails.
2.) Welcome to John Doe. Due to our company holiday our service staff will be available again for you from Monday, the 4.7.2016. The shipping of the orders will start again on 01.11.2016. In the meantime you are welcome to send your request to our email service@johndoe.de or through our contact form. Many Thanks!
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
1.) Bem-vindo ao John Doe AG. Infelizmente, todas as linhas estão ocupadas no momento. Por favor, seja paciente. Nós te atenderemos em breve.
5.) Bienvenue chez John Doe – Merci pour votre appel. Actuellement, nous sommes tous occupés. Restez en ligne, nous serons rapidement avec vous.
الشركة هناك. كما يمكنك أيضا أن مراسلتنا عن طريق البريد الإلكتروني.post@johndoe.com لحظة من فضلك. سوف نكون معك بعد قليل.
"The voice prompts and hold recordings we received from On Air have been well received by our customers and staff. On Air's voice talent has proven to be a great fit with our brand, and they made the recording process as smooth as possible." - Adam Rawlings, Proposal Writer/Marketing Support, G4S Canada, Toronto, ON
If you are a self-employed business, it is especially important to sound friendly and welcoming.
It might be a short voicemail message that you’re recording, but you do want to make sure you hit all the bullet points. It also helps to speak eloquently over the phone and that works better when you are prepared with what you’re about to say. You are trying to sell yourself in this message so put your best foot forward. If you practice and write down what you’re going to say, you can get rid of all the awkward pauses, ums, and stumbling over words.
35. Hello, we’re wishing you all a happy [X holiday]. Our office is currently closed so our employees can celebrate with their loved ones. Please leave your name, number, and reason for calling and a member of our team will return your call when we reopen on [X date].
These are all key areas for clear English Pronunciation. When recordings a voicemail greeting like the one in our sample, it’s essential to “put your best foot forward” (this means to give the best impression possible, or to try your very best). It’s the first impression many people will get of you.