Simply exercising good manners when it comes to the receipt of voicemail can go a long way for the success of a business. If a company’s voicemail message is “Your call is important to us,” they should live up to those words by treating each voicemail as a high priority.
Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
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1.) You are connected to the mailbox of John Doe. Currently Mr. Doe can not be reached. You can call again at a later time or leave a message with your name and phone number that Mr. Doe can call you back as soon as possible.
Your tone will not sound welcoming or easy to listen to if the caller is side-tracked by listening to you sounding out of breath, which could be distracting, and at worst, slightly distressing.
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Here’s another funny one for those times you really want to lighten the business mood:
1. Tap the fixed key with the envelope graphic, or dial the phone’s phone number.
Many of these sites offer to write your voicemail script for you, but you’re welcome to write your own. Whatever you decide, there are many options to suit your needs.
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
For a business that deals in lead generation, every single contact counts. You never know if the next call on your phone might be a high-quality lead.
3.) La persona che avete contattato è ancora impegnata con un altro cliente. Per evitare lunghe liste di attesa, si prega di lasciare la vostra richiesta e i vostri dati di contatto. Vi contatteremo immediatamente durante il nostro orario d’ufficio. Grazie Mille!
Go to https://settings.webex.com and select Webex Calling. 2
Skype for Business calls your voicemail and guides you to record a personal greeting.
1.) Herzlich willkommen bei Mustermann. Bitte drücken Sie für Fragen zum Kauf oder Verkauf die 1. Für Fragen zu einer Zahlung drücken Sie die 2. Als Geschäftskunde die Taste 3. Für eine Frage im Zusammenhang einer Reparatur oder Garantie drücken Sie die Taste 4. Für alle anderen Anliegen drücken Sie bitte die 5. Um die Auswahl nochmals zu wiederhohlen, drücken Sie bitte die 0.
Take the time to listen to calls, call back if necessary, use your cell phone when you’re out of town, and take care of anything actionable listed in the messages instead of watching your mailbox fill in. This kind of attention to detail can go a long way towards building a good reputation and image for the business. Good luck!
Are you on the hunt for more great business tips? Why not take a look at some of our other blog posts, like how to waste less time and boost efficiency? And remember, you can always get in touch with all your queries.
When you create a professional voicemail greeting, it can be a good idea to think about what your callers might want to know. After doing so, you can make a list of points to cover in your voice message; it might also be a good idea to write out the entire greeting on a piece of paper. The ideal message should be somewhere between 10 and 20 seconds, so you may want to time yourself repeating your message before you record it. After composing your telephone message, it can be a good idea to get a second opinion of this greeting so you can make sure it sounds professional. Writing down a voicemail greeting helps prevent mistakes when recording it.