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12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
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"The voice prompts and hold recordings we received from On Air have been well received by our customers and staff. On Air's voice talent has proven to be a great fit with our brand, and they made the recording process as smooth as possible." - Adam Rawlings, Proposal Writer/Marketing Support, G4S Canada, Toronto, ON
When you meet somebody for the first time in person, you can judge and interpret them on their gestures, body language, facial expressions and voice. However this isn't so easy over the phone.
You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
10. Hello, you’ve reached [your company]. We’re sorry to have missed your call. Please leave a brief message including your name, number, and reason for calling and a member of our team will get back to you within one business day.
home. answering service. virtual receptionist. virtual assistant app. resources. 5 Tips to Create a Professional Voicemail Greeting and What Not To Do
4.) Benvenuti alla John Doe. Potete raggiugerci personalmente durante il nostro orario d’ufficio, dal Lunedì al Giovedì dalle 9am a mezzogiorno e dalle 2pm alle 4pm, e il Venerdì dalle 9am a mezzogiorno. Siete invitati a riferirci la vostra richiesta tramite e-mail a: [email protected] e vi risponderemo al più presto possibile - Grazie.
22. "Hi, you've reached [your name, the office of X company]. We're closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year's, Fourth of July, etc.]."
38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
a personal greeting as per Option 0, followed by the leave-message tone, and then silence.
Simply exercising good manners when it comes to the receipt of voicemail can go a long way for the success of a business. If a company’s voicemail message is “Your call is important to us,” they should live up to those words by treating each voicemail as a high priority.
We've been doing business with them for 5 years and we're completely satisfied with their professionalism when representing our company. I recommend Sound Telecom to anyone in need of a competent answering service.
The following templates and text ideas can be used for almost any kind of telephone prompts. You can switch the language of the text blocks by pressing the tab button.
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8.) Benvenuti al Servizio Assistenza della John Doe. Purtroppo, tutte le linee sono occupate al momento. Si prega di lasciare un messaggio dopo il segnale con il vostro nome e numero di telefono. Vi richiameremo al più presto possibile. Vi auguriamo una buona giornata.