“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
So, I finally did it. Here’s my process for developing a professional voicemail message in 10 steps:
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What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
If you are recording a voicemail for customer service, it is important to make your voicemail sound like it is part of a collective enterprise.
You can change your voicemail settings from the Skype for Business Settings page. You can get to the page by using one of the following methods:
6.) Hallo und willkommen bei der Mustermann AG - Agentur für Musterartikel. Leider wird gerade auf allen Leitungen gesprochen. Probieren Sie es später noch einmal oder haben Sie einen kleinen Moment Geduld. Vielen Dank, Ihr Mustermann-Team.
18. Hello, you’ve reached the voicemail box for [employee name] at [company name]. [Employee first name] has moved onto a different position, but our new [job title, employee name] will be happy to assist you. Please call [number, extension] or leave a message here and a representative will get back to you.
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
Go to https://settings.webex.com and select Webex Calling. 2
Remember to include your name and the name of your business separately so the caller can name you when leaving a message and in any subsequent communication.
Our Unlimited Users and Unlimited Minutes Plans give you full control over your Voicemail:
Forward calls to a pre-determined number during a power outage or when the connection to the cable modem is lost so you will never miss a call.
This type of service can be very beneficial as users are still able to craft their own messages, while a professional reads them. In doing so, companies can spend more time on the scripting process, making sure the text conveys everything they want it to. As such, companies may bring in expert teams to draft, revise, and/or finalize the script itself. The bottom line is you can take more time to get the words right. Additionally, in working with a professional voice talent, you are ensuring your words have the utmost impact—i.e. the words are read perfectly with the right tone, resonance, pacing, etc.
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
3.) Welcome to the John Doe AG. Our offices in Berlin are now closed for a holiday. You can reach us on working days from Monday to Friday from 9am to noon and 1pm to 6pm. For general inquiries you can also send us an email to [email protected]. Thank you very much. We wish you a nice day - your John Doe AG.
The thing with voicemail is it can be really handy when it comes to catering to your prospects when you are not available after work hours.