14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
If you are a self-employed business, it is especially important to sound friendly and welcoming.
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Note: Voicemail, Visual Voicemail, and Voicemail transcription are available from select carriers in select countries or regions.
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Use the Service Hub to request technology help or services. You can also report an issue or problem.
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
Don't use humor – When recording a voicemail message, it is tempting to create an amusing message. However, even if your voicemail is for both personal and professional use, inappropriate humor could cause the caller to form a negative impression of you.
Our previous post on funny voicemail greetings got so much attention, we thought we'd continue…
See, how the VPN service provider offers multiple options for the callers to fulfill their needs. Those seeking immediate solutions can go for the live chat, and those with less pressing issues can wait or choose to be called back.
Messages on Hold – continuous loop of music and messaging that plays as callers wait to speak to a business representative. Messages On Hold present a mix of marketing messages and customer service information that is mixed with music to play in a loop for callers waiting on hold.
4.) Willkommen bei Herrn Mustermann. Herr Mustermann ist gerade nicht am Platz. Bitte hinterlassen Sie eine Nachricht, damit Sie Herr Mustermann so rasch wie möglich zurückrufen kann. Vielen Dank für Ihren Anruf.
Currently, Cox Business does not offer fax features in voice mailboxes; however, our development roadmap includes creation of special services that support faxing. Cox Business is launching a new platform for voice mail in 2014 and existing customers must set up their voice mailboxes during migration. How will I know when Cox Business is moving my voice mailboxes to the new platform?
6.) Welcome to John Doe. Due to maintenance, we can not take your call at the moment. You're welcome to write an email to [email protected]. Your mail will be answered by our employees as soon as possible. We apologize for the temporary restriction! Thank you for your understanding
If you are recording a voicemail for customer service, it is important to make your voicemail sound like it is part of a collective enterprise.
Remember to include your natural inflections and intonation to sound warm, welcoming and interested.
15. "This is Bond. James Bond. Okay, it's really [your last name]. [Your first name] [your last name]. I'll get back to you as soon as I'm done helping M16 save the world — which will probably be tomorrow at the latest. Have a good day."
Skype for Business calls your voicemail and guides you to record a personal greeting.