15. “Hi, Thanks for giving us a call! Sorry, but we are closed right now. Please leave us your name, number and the best time to reach you and we’ll get back to you within the day. Thank you.” This is our OpenPhone after-hours greeting. Simple, concise, and friendly.
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Pro Tip: Avoid using a monotone voice when you record a voicemail greeting for a virtual answering system. You want your customers to be engaged and feel welcomed, not like a burden.
The difference between writing a script and writing for print is that scripts must be written for the ear and written for effective delivery by voice talent. It must be written in a conversational tone. When you create a script that’s listenable, your callers will better understand your business.
3.) Сотрудник, с которым вы хотите связаться, по-прежнему занят с другим клиентом. Чтобы избежать длительного ожидания вы можете разместить ваш запрос и оставить ваши контактные данные. Мы свяжемся с вами в рабочее время. Огромное спасибо!
Image credit to Far Reach Inc. http://www.farreachinc.com/blog/far-reach/2015/01/08/ho-ho-oh-how-to-create-unforgettable-corporate-holiday-greetings Customer Service vs Customer Support: Differences and Best Practices How to Deal With Difficult Customers: Actionable Tips for Call Center Agents & Managers 8 Actionable Ways to Reduce Hold Times
38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
2.) Per evitare lunghe liste di attesa, potete lasciarci un messaggio oppure inviarci una e-mail a: [email protected]. Vi contatteremo al più presto possibile. Grazie per la vostra chiamata – Arrivederci.
21. Hello, this is [your name]. I’m not much of a phone person, so don’t bother leaving a message. Send me an email at [email address] and I’ll get back to you within 24 hours.
"Hi Yuki, this is Trish Wexler at Chase. Ironically I'm leaving you a voice mail about your email about the death of voice mail."
For a business that deals in lead generation, every single contact counts. You never know if the next call on your phone might be a high-quality lead.
As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
If you’re ready to go the professional direction, congratulations! Here are some websites you can use to hire a service to record your greeting.
3.) Welcome to John Doe - For German please press the 1 - for English please press 2.
18. “Thanks for calling [Company name/your name]. We hope you’re enjoying the holiday season. We aren’t available at the moment due to our holiday hours. Leave your name, number and the reason for your call and we’ll get back to you ASAP! Thanks for calling.” Everyone deserves a break. Let your callers know although you might be enjoying one too, that their needs are important.
The team at Sound Telecom is directly responsible to my team's success. Our ability to perform with the highest quality of standards wouldn't be possible if it wasn't for the great people at Sound Telecom.
Block incoming calls from up to 32 selected phone numbers as well as all callers who do not show their Caller ID information. Those callers can dial *82 to allow the Caller ID information to show when calling your number while this feature is active.