1.) Bienvenido/a a John Doe. Para preguntas sobre compra o venta, por favor, pulse 1. Para preguntas sobre cuestiones de pago, por favor, pulse 2. Si es una empresa o autónomo pulse 3. Para cuestiones relacionadas con reparaciones o garantías, por favor, pulse 4. Para cualquier otra cuestión pulse 5. Para escuchar el menú de nuevo, por favor, pulse 0.
9.) Herzlich Willkommen bei der Mustermann GmbH. Leider ist unser Büro zur Zeit nicht besetzt. Bitte hinterlassen Sie uns nach dem Signalton Ihren Namen und Ihre Telefonnummer. Wir rufen Sie gerne zurück.
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Before we head towards the tips for you to get started on creating efficient voicemail messages, there is one thing you need to realize.
Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
Now repeat that same message in your voicemail using your secondary language. Here, we have chosen Spanish:
7.) Bem-vindo a John Doe DE, o seu especialista em produtos de amostra. Se você quiser fazer um pedido, por favor, use o processo de encomenda na nossa loja on-line www.johndoe.de - Estamos ansiosos pela sua encomenda. Para todas as outras perguntas, entre em contato com nosso departamento de atendimento via e-mail em [email protected] - vamos retornar para você o mais rápido possível. Obrigado pela sua ligação.
Remember to include your name and the name of your business separately so the caller can name you when leaving a message and in any subsequent communication.
8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.
5.( جميع موظفينا لا زالوا يقدمون المساعدة لعملاء آخرين. يرجى ترك رسالة أو إرسال بريد إلكتروني إلينا - سنقوم بالاتصال بكم في أقرب وقت ممكن. شكرا جزيلا لاتصالكم بنا - إلى اللقاء.
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
Thank you for calling ABC Company. We are currently closed for the holiday. Our normal business hours are 8 am to 8 pm, eastern time, Monday through Friday. Your call is very important to us. Please leave your name, phone number, and a brief message regarding your call. We will return your call on our next business day. Thank you.
1.( عزيزي المتصل، إن جميع أعضاء فريق عملنا مشغولون مع زبائن آخرين، يرجى المحاولة مرة أخرى في وقت لاحق. إذا كان لديكم أسئلة حول منتجاتنا أو الطلب الخاص بكم، لا تترددوا في مراسلتنا على البريد الإلكتروني. فريقنا سيقوم بالرد على طلبكم في أسرع وقت ممكن. شكرا.
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A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
“Hi, thanks for calling the office of (insert your name). I’m away from my desk or out of the office. Please leave your name and number, and I’ll return your call as soon as possible. If you need immediate assistance, please hang up and reach our customer support team at (insert phone number). Thanks, and have a great day!”
"You didn't even need a survey because that's how the world is changing these days," Wexler says.
4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address]. Thanks, and I'll see you in [month you'll be back in the office]."