Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
Also, remember your company identity and branding – you can afford to be less formal with your greeting if you are a company that is known for a more quirky, outgoing approach.
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A special high five to Margot Howard for her outstanding research and contributions to this article. We love working with and supporting like-minded entrepreneurs who are passionate about business success strategies. Thank you Margot! ❤️
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That little red "message" light may not be as ubiquitous in offices as it used to be. Photo illustration: Ariel Zambelich/NPR
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It’s important that your voicemail makes a good impression and conveys professionalism to anyone who calls. Here at UniTel Voice, we specialize in helping business owners set up a virtual voicemail system that not only helps them sound professional but also keeps them connected with voicemail-to-email and voicemail transcription (voice-to-text) technology.
Your business can further customize voicemail with eVOICE and several other features (which may vary by location).
Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.
I want to congratulate your entire organization for their great attitude, friendly service and classy way you operate the business. You set a standard for excellence that is seldom achieved in the United States.
“Hey there! This is [name] at [XYZ company]. Thank you for calling. I can’t take your call right now but if you leave your name, contact info and reason for calling, I’ll call you back right away. Take care and speak with you soon!”
Now repeat that same message in your voicemail using your secondary language. Here, we have chosen Spanish:
Don’t Get Creative With Your Voicemail Messages—Many high profile sales trainers advise you to leave all kinds of crazy messages on your voicemail as a way to stand out. What I find is that most of the people who try to do something creative with their voicemail messages end up sounding corny. In fact, seldom do creative off the wall voicemail messages make a positive impression on me. If you want to be viewed as a professional, then make sure your greeting presents you as one.
5.) Tutti i nostri dipendenti sono impegnati con altri clienti. Si prega di lasciare un messaggio o di inviare una e-mail – vi contatteremo al più presto possibile. Vi ringraziamo per la vostra chiamata – Arrivederci.
The reason being it can either push your prospects away from you or retain them for longer.