You can allow callers to press 0 and be transferred to another phone number, of your choosing, when they reach your voicemail greeting.
If you often receive calls from colleagues and offices at the university and need to provide information such as a cell phone number you do not wish outside callers to hear, enable this greetingIf you are frequently away from your desk and need to handle internal calls, consider Single Number Reach or Cisco Jabber to keep in touch on the go instead 8/10/21 UBIT Help Center 8/24/20 Getting Help from Your Department 2/18/21 Safe Computing 8/6/21 Student service guides 5/28/21 Faculty service guides 5/28/21 Staff service guides 8/12/21 IT staff service guides 4/16/21 All UBIT News 4/1/19 UBIT Alerts 10/18/18 UBIT Blog 6/16/20 Official IT Policy Library 7/1/21 IT Guidance Documents & UBIT Policies 10/24/18 Handling Restricted Data at UB 9/8/20 Request UB Learns Administrative Course Site 9/8/20 Request UB Learns Course Combination 7/10/17 Request a New Listserv List 7/10/17 Request to Delete a Listserv List 1/28/21 Request to Send Mass Email 7/9/20 Request or Renew Secure Server Certificate 11/29/17 Faculty Liaison Application 12/30/20 MyUB Contact 3/4/21 Strategic Initiatives + Engagement 7/12/21 Governance and Advisory Groups 3/27/19 Our People 12/21/20 UBIT Jobs If you purchased services through a reseller, please contact your reseller for support Article ID: 21650 Last updated on 8/24/2020 1:00:09 PM Product: Cloud PBX 2.0

Note: you must already have a personalized greeting recorded before being able to access your voice mail remotely. Sorry to hear about that. Contact Intermedia support at (800) 379-7729 or Open a support ticket online Help us improve our knowledge base. Send Feedback Cancel
For example, a message like, “Hi, this is Jim. You know what to do.” Well, not everyone is going to know what to do—i.e. they won’t leave you inclusive information. Additionally, they may not leave you a message at all. Aside from this, humor can again be detrimental to your message, this time lending itself to ambiguity and costing you clarity. For example, if a message read, “Hi this is Jim, sorry I can’t answer your call right now. Please leave your name and number and I’ll call you as soon as I can, but you already knew that right? Do I need to tell you what to do?” This is worse than the previous example as this is confusing and can also come across as rude and unprofessional. Complicating a greeting with phrasing like this is sure to cause some harm. e. Ignoring Personality & Identity: Don’t use computer generated greetings. Some users leave default messages (‘you’ve reached the voicemail box of 777-777-777, please leave a message). Believe it or not, even this can cause problems. Callers may be unsure if the voicemail box belongs to you; therefore, they don’t leave a message. Also, some may even be uncomfortable leaving information through a message in a nameless voice message box. As such, impersonalization can cause ambiguity, which again can hurt the effectiveness of your voice message system. This doesn’t mean you have to make an elaborate greeting if you don’t want to, just insert your voice and name so at least callers know they’re calling the right person.