2.) Benvenuti alla John Doe. L’azienda è in vacanza ma il nostro servizio clienti sarà di nuovo disponibile da Lunedì 04.07.2016. La spedizione degli ordini ricomincerà l’01.11.2016. Nel frattempo siete pregati di inviare le vostre richieste tramite email a: [email protected] o compilando il modulo di contatto. Grazie Mille!
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When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
It is courteous to acknowledge the effort the caller has made to try to connect with you over the phone.
Recording professional voicemail greetings is easy but many people find it to be akin to public speaking, and are therefore apprehensive about starting. First of all, lets acknowledge the elephant in the room and just say that nobody in the history of the world enjoys the sound of their voices being played back to them. Once you can accept that, getting a professional voicemail greeting or Auto Attendant menu recorded will be a lot easier. To help you get the right tone and tenor of what you’re trying to communicate over you business voicemail, we’ve put together this handy list of resources for you.
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
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Ensure that whoever you ask for a second opinion is not unnecessarily biased and can be relied upon to give you an honest opinion.
1.) Benvenuti alla John Doe AG. Purtroppo, tutte le linee sono occupate al momento. Si prega di avere pazienza. Saremo da voi tra breve.
Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.
The biggest barrier is actually getting them to leave the voicemail in the first place. Don’t get in your own way by recording a long, drawn-out voicemail greeting that might do more to convince them to hang up than actually leave a message.
All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
When you set up your voicemail, you can choose between using a personal greeting or one generated by the system. You can use the same or different messages whether your line is busy or if you’re unable to answer your phone. Select Personal if you want to use your own message, then click Browse to upload a WAV file of your recording. Select Personal if you want to use your own message, then click Browse to upload a WAV file of your recording.
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With the high volume of calls many customer service centers receive daily, it is virtually a necessity to have voice mail these days. Many people will tell you they …
A voicemail may be the first interaction a new contact has with you. Therefore, you will want to make a great first impression.
The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”