Apart from gaining a good impression of you, a clear and professional voicemail greeting is essential for negating any possible concerns the caller may have that you are the correct person to speak to, and will give them the information they need to leave you an effective message in return.
Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
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According to Nuance's research, most voicemail messages languish for at least eight hours before they are heard.
From the Calling User Portal, click Voicemail. 3 4
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Image credit to Far Reach Inc. http://www.farreachinc.com/blog/far-reach/2015/01/08/ho-ho-oh-how-to-create-unforgettable-corporate-holiday-greetings Customer Service vs Customer Support: Differences and Best Practices How to Deal With Difficult Customers: Actionable Tips for Call Center Agents & Managers 8 Actionable Ways to Reduce Hold Times
When the phone line is busy or the line is not answered, the call will be redirected to the number you specify, voicemail or a do-not-disturb announcement.
Our male voice talent also has extensive experience in voice overs and a background in broadcasting. Known for his fresh and numerous voicing styles, he'll make sure that your messages or greetings are very much in line with the business branding.
The following is available directly from the Mitel 3300 Help Files and can also be found here:
Paul Blanchard, managing director of an eight-person PR firm based in London, says his company got rid of voice mail three years ago. Even for a client-services business, voice mail seemed unnecessary, he says.
“Gracias por llamar al escritorio de (ingrese su nombre) al (ingrese el nombre de su compañía). Estoy en una llamada o lejos de mi escritorio, pero si deja su nombre, número de teléfono y el motivo de la llamada, le devolveré la llamada lo antes posible. Gracias.”
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
Sometimes you may be working for a business where contacts can get their query dealt with by another employee if you are not available.
Show that you’re human! Not everything in business needs to bland and boring. Add some personality to your voicemail while still maintaining professionalism. Do you have a fun fact about yourself or something unique to you? Share that in your voicemail and then ask for the customer to leave you with a fun fact so that you can call them back.
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
Sometimes, you need to step away from work and live a little! This is perfectly okay, but make sure you leave a well-recorded voicemail greeting to keep your customers happy and content. Read these two examples of professional vacation greetings.
2.) Un moment s’il vous plait, nous serons là pour vous rapidement. Avez-vous visité notre site www.johndoe.com ? Vous pouvez trouver des informations intéressantes sur notre société. Vous pouvez aussi nous envoyer un email sur [email protected]. Un moment s’il vous plait. Nous vous prendrons en ligne dans quelques instants.