Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
5. Happy Holidays from GetVoIP! Sorry we couldn’t find one of the interns to answer your call, we’re all tied up trying to finish off this supply of Eggnog before the year ends. Feel free to check out our website, or even leave a message. We’ll be returning to the office after the New Year on January 2nd, and we’ll get back to you as soon as we can.
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45. Hi, this is [X department] at [X company]. We’re not able to take your call right now, but if you leave a quick message after the tone, our next available representative will call you back shortly.
2.) Bitte haben Sie einen Moment Geduld, wir sind gleich persönlich für Sie da. Haben Sie sich schon unsere Internetseite www.mustermann.com angesehen? Dort finden Sie Wissenswertes rund um unsere Firma. Gern können Sie uns auch eine E-Mail an [email protected] senden. Warten Sie bitte noch einen Augenblick. Gleich sind wir persönlich für Sie da.
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5. You have reached [your business]. We are currently closed. Our normal hours of operations are from [hours] [days]. We are closed on [days]. Please leave us a message with your name and number and we will return your call when the office reopens. You may hang up after leaving your message or press the [key] for additional options. Thank you for calling.
3.) Bem-vindo a John Doe. No momento não podemos atender a sua ligação ou você está nos ligando fora do horário comercial. Por favor, deixe uma mensagem com seu nome e número de telefone que vamos ligá-lo de volta o mais rápido possível. Obrigado e até breve.
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It’s important to ensure the content is informative and relevant to the caller. And the rule ‘less is more’ very much applies to writing for the ear. It’s important to keep the sentences short and to the point. A popular way to get a message across is follow this structure: Introduce the topic in the first sentence e.g. Did you know that BusinessCo now offers no contract plans for hosted PBX and business VoIP? Explain how the information will benefit the caller in the second sentence e.g. And that means complete flexibility for your business and no long-term commitments. Wrap up with a call to action in the third sentence e.g. To find out more, visit our website businesspbx.com.au or speak to one of our Business Consultants when you come off hold.
You can also click View more in Outlook to open the Voicemail folder for more info.
1.) Herzlich willkommen bei Mustermann. Bitte drücken Sie für Fragen zum Kauf oder Verkauf die 1. Für Fragen zu einer Zahlung drücken Sie die 2. Als Geschäftskunde die Taste 3. Für eine Frage im Zusammenhang einer Reparatur oder Garantie drücken Sie die Taste 4. Für alle anderen Anliegen drücken Sie bitte die 5. Um die Auswahl nochmals zu wiederhohlen, drücken Sie bitte die 0.
Users often don’t invest enough time into their messages, resulting in incomplete, unprofessional, or otherwise under-whelming greetings. Sure, crafting a greeting doesn’t sound all that complicated; however, there are a number of pitfalls users can fall into—i.e. informality, terseness, sincerity, lack of direction, and more. While none of these sound too catastrophic, they are often interrelated. As such, they tend to worsen any problem. For example, humor can cause informality, worsen ambiguity, and weaken sincerity. That being said, users should strive to avoid ALL these pitfalls.
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12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
44. Hello, you’ve reached [X department] at [X company]. Our team is currently out of the office, but we’ll be happy to assist you when we return. Leave a quick message that includes a callback number and a team member will reach out within one business day.
From the Skype for Business desktop app (if you are running Click-2-Run build C2R 8201.1002 or later), select Set Up Voice Mail. Change your Call Answering Rules You can change what options your callers have when they reach the voicemail service; get disconnected, hear your greeting, record a message, choose to be transferred to the number or user you select. Change your prompt language This is the prompt language that is played to callers. For list of supported languages, see Languages for voicemail greetings and messages from Skype for Business. Configure your Out of Office greeting This is the customized greeting message that is played to callers when your status is Out of Office. This option can be activated "Always," when you have an active "Auto Reply" in Outlook, or whenever you have an out-of-office calendar appointment.