To increase the chances veterinary clients will take your calls or listen to any voice mail messages you do leave, consider these strategies:
Already know who you are and why you've called, please hang up and after we will tell each other everything.
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Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
Hello, this is the Brown residence. We're in the middle of a family fight right now. Leave your name and number at the beep and whoever wins will call you right back.
Thanks for calling Dial-An-Idiot. Right now, all our idiots are busy. After the tone, leave your name and number, and we'll have an idiot return your call as soon as possible.
All companies should have professional voicemail greetings. It’s important that all voicemails are professionally-read and sound consistent across each department. This provides the caller with an elevated experience, setting them up for success on every customer interaction.
2. It should only take 8 seconds to connect me with your phone, and no longer. So if I have to listen to 15 seconds of your crappy music, it means you’ve prolonged the connection process just to expose me to your musical tastes. How dare you.
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Good professional voicemail greeting examples. A business named Lorem Ipsum, which sells widgets, wants to leave a brief message that confirms for the listener that they have called the right business. The message would also prompt the caller to provide information needed to return the call, and throws in a nice quick promotional note.
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
Website: https://digitalcitizen.ca/2010/01/03/some-lyrics-for-singing-voice-mail-messages/
8. The Professional Script. Some prospects need you to sound professional. All they want is a straightforward solution to their pain points.
Roy H. Williams is the OG Marketing Strategist and Master Copywriter. He IS The Wizard of Ads™, and it is his proven methodology, principles, and framework that are used daily at the Wizard of Ads™.
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