“Is it displacing phone calls? Not to any significant degree. I was just in a practice yesterday that has 30 incoming phone lines and cannot keep up with the call volume with four receptionists on at all times.”
My 12 y/o niece put on her cell phone message, "Leave your name and number. If I love you, I'll call you back." Although not earth-shatteringly funny, it was cute the way she said it. In college my roomate was a cop, he told me that the worst things you can say on an answering machine were 1) telling them your name, 2) telling the caller your number, 3) and that you aren't at home. Well, here's what I did... Thats probably good advice for a home phone, but at the same time, I don't think it applies to a cell phone really. I used to have a longer message aimed at keeping people from leaving messages ... but I hate getting voicemails for the most part. One summer I had my little cousin start singing take me out to the ball game, I cut him off after a few lines, but it was just my version of satire against parents who have their kids sing, and it was pretty funny.

The invention of the smart phone changed the use and perception of telephone calls. Not only did mobile phones make home phones unnecessary for many, but the ability to send and receive text messages or emails on a smart phone made calls themselves feel unnecessary. Even in many workplaces, answering the phone is now either impossible due to nonstop time demands or discouraged by company cultures that prioritize digital communication. Whereas calls once stood out as important and sometimes fun, more people find them time-consuming and frustrating.
Written by Aja Frost @ajavuu