27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
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About the AuthorLenny Zeltser develops products and programs that use security to achieve business results. He is the CISO at Axonius and Faculty Fellow at SANS Institute. Lenny has been leading efforts to establish resilient security practices and solve hard security problems for over two decades. A respected author and practitioner, he has been advancing tradecraft and contributing to the community. His insights build upon real-world experience, a Computer Science degree from the University of Pennsylvania, and an MBA degree from MIT Sloan.
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21. "Hello, you've reached [your name, the office of X company]. The team is currently out of the office, but we'll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you're so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]"
2. 605-475-6961: Harry Potter's contact. This one is for the Harry Potter Universe fans. If you are seeking admission into the fabled Hogwarts School of Witchcraft and Wizardry, then dial this line.
In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.
“In a world where the person you are trying to reach can’t answer the phone… there’s only one choice. Leave a message.”
-This is you-know who. We are you-know-where. Leave your you-know-what you-know-when.
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If you’re a small business owner, we recommend going with the RIY (record it yourself) route. First, it’s more affordable. Second (and more importantly), if your clients expect to work with you directly, they will expect to hear your voice when they place a phone call.
“I don’t know who you are but if you don’t let my daughter go now, I will find you; I will kill you. Please leave a message.”
Being personable is key in having your caller look forward to receiving your callback. To do this, use different intonations in your voice to convey enthusiasm.
I guess I’m a little like a cat in that way. I’m a call screener. If you’re my friend and you’re reading this, please understand I don’t screen your calls. Just everyone else’s.
Sorry, Chris and Susan aren’t here right now. Please leave your name and number after the tone. If you are calling regarding an outstanding debt, please leave your message before the tone.
2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.
6. I can’t come to the phone now because I have amnesia and I feel stupid talking to people I don’t remember. I’d appreciate it if you could help me out by leaving my name and telling me something about myself.