There is no question that people talk about unexpected situations more than expected situations. The will example will certainly prove my point.
Keep in mind that short greetings are often much better then trying to say way too much that could confuse your callers. Some pointers to ask, “please leave your name and number”, or maybe ask them to go your business website to contact you by email, or even as simple as text.
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Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
– Sorry, I can’t be everywhere, and sitting by the phone ready to take your call, just isn’t going to happen. The best thing to do is to leave your message and not be offended that I wasn’t able to speak with you. Thanks.
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Moving on. I asked them to tell us not just about their house in their message, but their situation. I invite them to at least open the door and describing whether or not this is an inherited property or a road old rental property or what have you. Obviously they can choose whether they want to include that at all or how much they want to say about it, but at least asking for it makes sense to me.
The greeting that you leave on your phone in the form of a voice mail can be very important as it is the first contact that anyone calling has with you or the company that you work for. Therefore it is important that your voicemail greeting is drafted in such a manner that it does not make the caller squirm in embarrassment, or even raise their eyebrows in sheer wonder. Proper voicemail etiquette demands that a good voicemail message convey information like whom the caller is calling, where they are, when the caller can expect to be called back, and what to do if the call that is being made is of an urgent nature.
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-So long as phones can ring and eyes can see, leave a message, and I’ll get back to thee.
Make it funny! Now not everyone is the funniest comedian, and this time to practice a stand-up routine. No one wants to reach your voicemail just to be greeted with 15 knock-knock jokes. But you can easily add some humor, lighten up the tone a bit and try to leave people with a smile. Of course, keep it light – no dark humor here.
Hi, I am not here right now, but if you are a friend, leave a message, if you are a creditor you can kiss my... (beep)
Leave me a message and wait by your phone till I can call you back. Hey, it’s me. I am home, but really trying to avoid someone I don’t like. So if you’ve left me a message and I haven’t called you back, then it’s probably you. Hi there! (pause) I am (your name)’s answering machine. (Your name) is …
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
"Hello? ...Hello? ...Hellooo? I'm sorry, you're gonna have to speak up, I can't hear you... That's 'cuz I'm not home! Leave a message.
Thank you for calling [LinkedPhone]. Due to the current pandemic, our team members are working remotely and are available [Monday through Friday from 9am to 7pm Eastern Standard Time]. Please leave a message with your name, number, and how we can serve you. We will respond as promptly as possible. Thank you for your patience during this unprecedented time. Let’s get through this together. Stay safe and well.
This call may be recorded or monitored for quality and training purposes. If you don’t wish this call to be monitored or recorded, then please let the answering machine know when you leave your message.