24. Hello, you’ve reached [business name]. Every call is important to us, so please leave a brief message that includes your name and phone number so a member of our customer success team can call you back as quickly as possible.
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
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Customer experience is today’s business battleground. At a time where it’s common for even the most established businesses to deliver poor service, incompetent support, and just outright bad communication, how do you stand out? As big companies fail in the customer experience department, doors open for small business owners and entrepreneurs to distinguish themselves.
"Hello, this is John. I'm not home right now, but I can take a message. Hang on a second while I get a pencil." (background noise - open a drawer and shuffle stuff around.) "OK, what would you like me to tell me?" If you are paranoid, we know who you are and what you want. Stay on the line so we can trace your call. If you are delusional, press 7 and your call will transferred to the mother ship. If you are schizophrenic, listen carefully and a small voice will tell you which number to press. If you are manic depressive, it doesn't matter which number you press, no one will answer. If you have a nervous disorder, please fidget with the hash key until someone comes on the line. If you have amnesia, press 8 and state your name, address, phone number, date of birth, social security number, and your mother's maiden name. If you have bipolar disorder, please leave a message after the beep, or before the beep, or after the beep. Please wait for the beep. If you have short-term memory loss, press 9. If you have short term memory loss, press 9. If you have short term memory loss, press 9. If you have short term memory loss, press 9. If you have low self esteem, please hang up. All our operators are too busy to talk to you."
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To set up voice mail, tap the Phone icon, tap the Voicemail icon and then "Greeting.". There are two options available: Default and Custom. If voice mail hasn't been set up previously on your phone, Default is selected, which means people will hear your wireless carrier's generic voice mail greeting when they call you.
Funny phrases when answering the phone. Answering the phone with funny phrases, like “talk to me” or “Yello”, is a classic. However, the more creative you are, the funnier you will be. For example, according to List Keepers, the No. 1 funny way to answer the phone is: “City Morgue, you kill them, we relax ’em.”
We’re keeping it simple with this one. Just a few basic elements to help you get started. As long as you know who your audience is, the message you wish to convey, and the information you need from the caller, the rest should fall into place quite nicely. Let’s face it, a voicemail greeting for a lumber company will probably be different than that of a psychologist’s office. One greeting is aimed at securing potential customers, and the other is geared towards appointments, more or less. Once you are certain who your caller is, the better your voicemail. Center on your audience, first and foremost. Knowing what to relate ensures that your caller will leave the right message. For instance, if you’re a retail store, you would include your hours of operations, and perhaps any specials that you’re running. If you are a therapist’s office, then you’d need to include an alternate number in case a patient is having an issue and requires immediate help. Again, this will vary depending on the business. Here, a therapist would definitely request the caller leave their contact information. However, a retail store chain might not request that. There are also complex voicemail systems such as those used by mobile phone services, which ask you to press a certain number on your phone, where you are asked to leave your account information. Again, as you can see, it all boils down to the demographics of your callers, and what you need from them to conduct the best business possible. Depending on the situation, your caller might be in a good mood or not. In either case, they’ll probably be eagerly awaiting your call. So, it stands to reason that you only promise them a call back if you can deliver. In other words, if you’re a small shop and you’ve decided to close due to a much-needed sabbatical, then don’t leave a voicemail greeting where you promise them to call right back. However, if you have an active customer service staff, then you can promise to return their call within the same day.
-- Captain, there is a transmission coming in on hailing frequency seven, do you want it on screen?
Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wording.
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how to answer the phone at work examples
Chances are that you have a voicemail. A landline or a cellphone usually comes standard with the option for a personal greeting. Below are some original and humorous recordings of voice messages for your mobile or immobile phone. There are plenty of other funny ideas, but we’ve seen them or heard them before. For instance, the “Hello” and pause effect- the prank is more amusing for the listener because you don’t get to hear them throughout their confusion until after the beep. A rarer one was a philosophical answering machine that I found rather witty:
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What you do not want to do is say your phone number so quickly that the person has to listen to your voicemail multiple times to try and figure out your phone number. We have all gotten those annoying voicemail messages where the person said their phone number so quickly that we had to listen to their message several times to figure out their phone number. Don't be that jerk who leaves their phone number so fast that the other person has to listen to your message over and over to try and figure out what your phone number is.
Otherwise, press 3 and leave your message now. Pressing 3 is optional. This is David. Please leave one. This is John: If you are the phone company, I already sent the money. If you are my parents, please send money. If you are my friends, you owe me money.