This call may be recorded or monitored for quality and training purposes. If you don’t wish this call to be monitored or recorded, then please let the answering machine know when you leave your message.
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Hi, this is John's answering machine again. He's gone and left me for a sleazy microwave he met at Krazy Eddy's. Life sucks.
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Also, during your script video, you stated that your postcard mentions that the seller's initial call will only be answered by an automated service, but on the “Here's one of Our Favorite Postcards” screenshot, the actual verbage is, “Call [this number] and I'll be happy to talk with you. If I'm out, please leave a message and I will call you shortly.” [no mention as to why you'd call anybody “shortly”, but that's prolly not the hill i wanna die on right now].
4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address]. Thanks, and I'll see you in [month you'll be back in the office]."
For example, a voice mail message appointment reminder call might say the following: “Ms. Smith, Fluffy’s next veterinary appointment at [name of practice] is on Monday the 12th at 1:00. Please respond to the email we are sending you now to confirm the appointment.”
Already know who you are and why you've called, please hang up and after we will tell each other everything.
Customer experience is today’s business battleground. At a time where it’s common for even the most established businesses to deliver poor service, incompetent support, and just outright bad communication, how do you stand out? As big companies fail in the customer experience department, doors open for small business owners and entrepreneurs to distinguish themselves.
Also, during your script video, you stated that your postcard mentions that the seller's initial call will only be answered by an automated service, but on the “Here's one of Our Favorite Postcards” screenshot, the actual verbage is, “Call [this number] and I'll be happy to talk with you. If I'm out, please leave a message and I will call you shortly.” [no mention as to why you'd call anybody “shortly”, but that's prolly not the hill i wanna die on right now].
-So long as phones can ring and eyes can see, leave a message, and I’ll get back to thee.
Your business depends on customer engagement, and voicemail messages are a large part of that engagement. A voicemail is nothing more than a digital recording system, where messages are stored for you to retrieve later. Voicemail allows you to be able to connect with customers while you are away or during your off-hours, where they can drop off a message while you are gone. A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone.
Ok, I just watched (and took very careful notes during) your seller initial call script video. I have all the answers I need except for one… What is the recorded message that the seller listens/responds to when s/he calls the number on your postcard? Is it an interactive automated service, or just a “please provide the following information and someone will contact you shortly” kind of thing? I'm referring to your Vumber number greeting/interaction with the seller during their first ever reach out to you via your postcard. Am I making sense? I have pneumonia so I'm a bit hazy… 😛
It’s frustrating enough to reach a voicemail… being helpful and friendly will go a long way and reduce annoyance!
“You’ve reached Muffin. My people just gave me a new Costco box, so I’ll be indisposed for an unknown length of time. I’m sure you understand. Leave a message.”
Alpha Centauri Space Station. Commander Marlin can't come to the phone right now. He's either saving the universe from some dread, unnamed peril, or perhaps taking a nappie. Leave your name and number after the beep and he will return your call.
So there ya go. Leave a comment below and you'll get to download my nifty, we-buy-houses voicemail script—easy peasy, macaroni-and-cheesy. And don’t forget to be awesome.