“Greetings, this is Science Officer Spock. Currently there are no lifeforms available to take your call but at the pre-arranged audio signal, please feel free to leave any verbal communication you feel is necessary. Live long and prosper.”
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I was trying to put together the puzzle of my life and realized there's a piece missing - you. Business transition voicemail greetings communicate important information resulting from changes to your business activities driven by things like a new address or remodeling. Keep it light and simple! In the new HBO documentary Robin Williams: Come Inside My Mind, Billy Crystal, fellow comedian and decades-long friend of Robin Williams, opens up about his bond with the late comedian, including a series of voicemails that I'm leaving you this message because it's the fastest way for my heart to reach yours.
Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name