If it works better for you, offer your callers the option to email you, or even send over a text to a VoIP texting app, or even your personal number if you don’t mind. Many people will prefer the ability to quickly text or email, and callers will appreciate the increased level of service.
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I’d also say that it might be helpful for this sales agent to be using a script to leave a message. Most of the time when I listen to voice mail, I don’t have a lot of time. Messages that sound like the sales person is fumbling for words make it very frustrating for the message recipient.
You can definitely convert your home, office, or cell phone greetings that show a bit of your unique personality. Depending on what type of calls come in and where you’re receiving them, you too can have fun selecting serious, unique, interesting, or funny voicemail greetings.