I love this script! Thank you for giving down to earth advice. I would love to work with it.
No8: Hi, this is John's answering machine. He's not here, but I'm open to suggestions. No9: Thank you for calling 434-2322. If you wish to speak to Tim, push 1 on your touch tone phone now. If you wish to speak to Lynn, push 2 on your touch tone phone now. If you have a wrong number, push 3 on your touch tone phone now. All of this button pushing doesn't do anything, but it is a good way to work off anger, and it makes us feel like we have a big time phone system.
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48. Hello, you’ve reached [name] at [company name]. If you need help with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please leave your name, phone number, and a message, and I’ll get back to you as soon as I can.
There are many times during a busy work day that you will have to be away from your phone. Meetings, lunches, bathroom breaks and more. 5 Not available to answer the call voicemail scripts and demos
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Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name
1. If you are a burglar, then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
Finally get an answering machine. Now how does this thing work? Hmmm. Press record button, I did that, and the light should be on. I wonder why it’s not working right. Hmmmm, I wonder what this button does……
Thanks for all the great advice you share on the Manners Mentor blog! Here is my situation. I hope you can help. Sometimes I’m good at leaving a voicemail that’s to the point, but most of the time I feel like I’m a babbling idiot. I never know how much information to leave. How much is too much? How much isn’t enough, especially in a professional setting? I would love to know your thoughts on this. Best wishes for a wonderful week!
“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
1. Hi this is [your name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you. 2. I’m sorry, but I’m momentarily tied up. Please leave your name and number, and I’ll …
-Hello. I’m sorry I didn’t answer your call. I’m just waiting for more important people to call. If I hear your message and deem you worthy of the title “important,” I will think about calling you back, but for now. Bye! -Beep-
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"Hey, what you doin'? Same here. Just Kidding, leave a message and call back. Bye!"
21. Hello, this is [your name]. I’m not much of a phone person, so don’t bother leaving a message. Send me an email at [email address] and I’ll get back to you within 24 hours.