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You can identify yourself with only your first name on a personal cell phone or home voice mail. If it is a business voicemail, I suggest including your first and last name. I would also include your title. Have Energy in Your Voice—When you record your voicemail greeting, make a positive impression. Speak as though you are enjoying a

Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name
“Yo, this is Leon. If you’re calling about scoring some catnip — oops, I mean ‘you know what,’ meow twice in your message. If you’re calling about ear-cleaning services, meow once. Or maybe meow once for ‘you know what’ and twice for ear cleaning. I don’t remember. Maybe don’t leave a message and we’ll psychically connect. OK? Cool.”