Business voicemail greetings are likely to vary by company. Consider these specifics to create a professional voicemail greeting that works for your needs.
Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name

When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
“Hi, this is Ralph. You’re getting this message because I’m probably sleeping. Leave your message at the tone and maybe I’ll call you back when I’m awake. If this is about anything food-related, please press 411 and your call will be rerouted to the dog, who will immediately wake me up to take your call. Do not use 411 because you want to tell me you lost a whisker or your human changed cat litter brands on you. I don’t care. Food only! And anyway, why aren’t YOU sleeping? Weirdo.”