Mark Christiansen has been the trusted voice of many Fortune 500 Companies, and thousands of small businesses for voicemail.
In other words, voice mail isn’t dead yet for veterinarians. Let’s consider strategies to make your voice mail messages effective. Always strive to move the conversation forward, even if that’s simply to let clients know: The best times to reach you When you’ll try to call again How to connect with you in other ways (email or text message)
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Hello, this is your local zoo. Do you like animals? We are experiencing severe problems with hot water. Would you be so kind as to allow us to bring our elephants over to your bathroom for a shower? (The most common response: "Well, sure, but my neighbor's bathroom is bigger and better equipped to handle elephants.")
21 Funny Answering Machine (Voicemail) Messages. This is John: If you are the phone company, I already sent the money. If you are my parents, please send money. If you are my friends, you owe me money. I am not in the office today; I may not be in tomorrow. I may be in to work sooner, if you gave me your car to borrow.
6. Adele Sings Hello as an Outgoing Phone Message. A great way to incorporate a fun voicemail greeting in today’s age is re-writing the lyrics to a current billboard topping hit.
40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.
Hello. I'm home right now but cannot find the phone. Please leave a message and I will call you back as soon as I find it.
Hello, this is David. I don't live here, so if you were trying to call me, you've dialed the wrong number. On the other hand, if you were trying to call John, Jim, or Eric, please leave your name and number at the tone. I don't guarantee that one of them will call you back—only that I won't.
I’ve been fond of Jane Barbe’s voice since it is familiar to anyone who has experienced a telephone problem. The mashups came from actual recordings.
“Hello. *your name*’s answering machine is broken; this is his/her refrigerator. You can leave a message, but please say it really slowly, so I can write it on a post-it note and stick it to myself.”
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For example, a voice mail message appointment reminder call might say the following: “Ms. Smith, Fluffy’s next veterinary appointment at [name of practice] is on Monday the 12th at 1:00. Please respond to the email we are sending you now to confirm the appointment.”
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
“Is it displacing phone calls? Not to any significant degree. I was just in a practice yesterday that has 30 incoming phone lines and cannot keep up with the call volume with four receptionists on at all times.”
Today I've decided to end our friendship, but I realized that you know all of my darkest secrets, so we will have to continue this relationship till the end of time. Leave a message at the beep.
Creating a voicemail greeting might not be fun, but with the scripts I’ve shared, you should have an easier time. No need to practice time and time again — simply plug in your name, company title, and other details, then read it out loud to your phone’s voicemail greeting recorder. With a professional greeting, you’ll continue nurturing prospects even if you don’t pick up the phone.
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to associate itself.