2.) A gracious phone message is 30-45 seconds when talking to those we don’t know well. As George Washington said (yep, that George Washington), and I’m paraphrasing, “With men of business, be brief.” Be pleasant, and get right to the point. You’ll appear more confident and capable of handling the situation which merited the call.
Hi! I can't answer the phone right now. Bob, that's my pet parakeet, just swallowed a cherry bomb. It wasn't lit, but I've got to get him to the bathroom. Uh-oh! (Sound of a paper bag exploding.)
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1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘ double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.']
Hello, you've reached Jim and Sonya. We can't pick up the phone right now, because we're doing something we really enjoy. Sonya likes doing it up and down, mostly on top. I like doing it left to right, very slowly. So leave a message, and when we're done brushing our teeth we'll get back to you.
06Hi, you’ve reached the offices of [your company/name]. I will be out of the office between [dates] and [date]. You can reach me on my private cell [your number] if this is an emergency. Alternatively, you can call me when I get back to the office or leave a brief message.
Oh lord…is it you…again? Well, if you must, leave a name and number after the beep. I’ll try to return the call, if I can stand it, that is.
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When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
7. Scream like a Madman, then answers: “sorry for the interruption.” Okay, so you might want to take precautions in this because you can only say these crazy things to your close friends.
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1. Short Business Voicemail Greetings. Hi there, you’ve reached [your name] at [X company]. Thanks for calling. I'm unable to answer the phone but if you leave your name, phone number, and message.
-Hello, caller. Your mission, should you choose to accept it, is to leave your name, number, and a short message after the tone. This message will self destruct. BOOM! (not followed by a beep)
9. This is Dan Cassidy’s answering machine. Please leave your name and number, and after I’ve doctored the tape, your message will implicate you in a federal crime and be brought to the attention of the FBI.
Take the time to listen to calls, call back if necessary, use your cell phone when you’re out of town, and take care of anything actionable listed in the messages instead of watching your mailbox fill in. This kind of attention to detail can go a long way towards building a good reputation and image for the business. Good luck!