Last night, my mother told me to check my email, and I knew from the poorly disguised grin that I had another gimmicky “greeting card” waiting for me. The cards tackle the human psyche as if we are creatures of binary emotional existence: vulgar humor or molasses-sweet. Read More Podcast: How do eGreeting Cards Increase Customer Engagement? November 11, 2014 Andy Begnoche' customer experience, podcast, greetings
If you want money or to sell us something, we a) gave at the office, b) already have it, or c) don’t want it. If you are a friend, trying to give us money or just want to talk, then leave a message or try my cell phone number. I don’t know who you are, and I don’t know what you want. But you can tell me all of that in the message you

“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
Nobody wants to listen to a long-winded voicemail. Keep your greeting short, simple, and concise. A voicemail message should pique a client’s interest and leave them looking forward to your call. Stick to the basics, explaining your company name, hours of operation, and when to expect a callback.