In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.
Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name
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Hello! This is 1-800-PRESLEY — Yes! 1-800-PRESLEY! They say the King died 10 years ago, but we know he’s still out there somewhere. So . . . leave your name and number and tell us where *YOU* saw Elvis!
Would you like some help from us? Set up a cranky, funny voicemail, and share a moment of laughter with your dear ones, before they understand your intention behind it and run to get you! Whenever I call someone and their voicemail greeting is playing, it tells me a lot about who they are, as a person. What does your greeting have? Is it the automated one or have you personalized it to suit your personality?
A man calls wanting help with a dead, frozen, road-killed cat that someone left on his doorstep sometime during the night.
"Hi, we aren't in at the moment, if you are trying to sell us something please start speaking now and hang up at the beep, everyone else start speaking at the beep and hang up when you've finished."
Maralee McKee is dedicated to helping you become the person you most want to be and to live a confident, kind, and generous life! She is a contemporary etiquette, manners, and people skill expert and the founder of the prestigious Etiquette School of America. She's in the top one percent of experts in her field, and her etiquette skills blog is the most read in the United States. Maralee presents business etiquette seminars to corporations large and small and coaches individuals one-on-one virtually and in-person. Her book on how moms can teach their children to become the best version of themselves (Harvest House Publishing) earned the prestigious Mom’s Choice Gold Award for excellence in parenting books.
Katharine Hepburn’s iconic and feisty voice goes down in history and can add a bit of moxie to your voicemail greeting. Click here to hear how Hepburn brings these words to life.
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You can customize each greeting for each phone number within your OpenPhone account. In addition, you can change it as often as you need.
There are very few cases in which our telephone answering service would recommend having an antiquated voicemail answer your incoming calls. A Courteous Communications can recommend these 10 recordings for personal use only. Your business callers may not appreciate these voicemail recordings, but your friends and family will surely get a kick out of them.
Your business depends on customer engagement, and voicemail messages are a large part of that engagement. A voicemail is nothing more than a digital recording system, where messages are stored for you to retrieve later. Voicemail allows you to be able to connect with customers while you are away or during your off-hours, where they can drop off a message while you are gone. A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone.
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