Most business organizations will always have a receptionist who will be responsible for receiving and transferring calls but in case you are using voicemail, then you need to know which are the ways in which you can phrase your greeting. Given below are two examples of greetings that you can use for your voicemail, one for during office hours and the other for after office hours. Thank you for calling (name of company). If you know the extension number of the person you are trying to reach, you may dial it now. Press 1 for (department). Press 2 for (department). Press 3 for the (department). Press 4 for the company directory, or press 0 for the operator. Thank you for calling (name of company). We are currently not here to take your call. Our business hours are (working hours and days). If you know the extension number of the person you are trying to leave a message for, you may dial the number now. Press 1 for (department). Press 2 for (department). Press 3 for (department). Press 9 for a company directory. If this is an emergency, please enter (after hours support number) to be connected with the after-hours support personnel.
No28: Hello, this is Ron. I'm not home right now, but I can take a message. Hang on a second while I get a pencil. (Open a drawer and shuffle stuff around.) OK, what would you like me to tell me? No29: We're sorry. You have reached an imaginary number. Please rotate your phone 90 degrees and try again.
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If you choose to do this, make sure you develop a discipline. If you say you return calls within 2 hours, it needs to be 2 hours. Delivering on what you promise is what’s going to make your customer service stand out when it comes to busy times and people reaching your voicemail.
Good professional voicemail greeting examples. A business named Lorem Ipsum, which sells widgets, wants to leave a brief message that confirms for the listener that they have called the right business. The message would also prompt the caller to provide information needed …
– Thank you for calling (name of the company). If you know the extension number of the person you are trying to reach, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 8 to access our fax on-demand system. Press 9 for a company directory, or press 0 for the operator.
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4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”
Hi, This is Jenny. Press 1 if you are going to ask me out, 2 if you want to apologize for something, 3 if you just called to say I am a princess, and 4 if you are going to say something else. (4's Will be automatically deleted.)
Take the time to listen to calls, call back if necessary, use your cell phone when you’re out of town, and take care of anything actionable listed in the messages instead of watching your mailbox fill in. This kind of attention to detail can go a long way towards building a good reputation and image for the business. Good luck!
Hi, this is [Name]. I’m not currently available at the moment, but I look forward to talking with you. Please leave your contact information, along with a short message, and I’ll make certain to return your call.
Many of these sites offer to write your voicemail script for you, but you’re welcome to write your own. Whatever you decide, there are many options to suit your needs.
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow.
"Hi, you have reached the Borg collective. Please leave your name and star system and we'll assimilate you as soon as we can."
This guy calls to report a Water Buffalo that is stuck in a hole on Friday morning. This was odd as we seem to get most of our water buffalo calls over the weekend.
Reality is usually better than anything I could make up. Here is a voice message received by one of my readers. (I bleeped out the sales rep’s phone number).
“So I start by talking as if I answered the phone, like: ‘Hello? It’s Tom, is anyone there?’” Fulton eagerly explained, unaware that no one would ever stay on the line long enough to hear the voicemail he spent his entire Sunday crafting. “But that’s the joke — it’s just a message! Whoever is calling will be talking to no one,” Fulton added, failing to recognize that he was actually talking to no one since his message would never be played back by anyone under any circumstances.
Hi. If you are a burglar, checking to see if anyone is home, then we're probably at home cleaning our weapons right now and can't come to the phone. Otherwise, we probably aren't at home and it's safe to leave us a message.