The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
48. Hello, you’ve reached [name] at [company name]. If you need help with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please leave your name, phone number, and a message, and I’ll get back to you as soon as I can.
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I am willing to bet that every man and woman on that subway went and told their friends about that experience. The same idea goes for a voicemail greeting. If you come up with a funny and memorable voicemail greeting, people will share their experience with their friends and family, further enhancing your word of mouth.
-Hi, this is ______. I’m sorry I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.
Jimmy pulled over while on his way to Dallas to give his friend Mark a call. Alas Mark didn’t answer so Jimmy decides to leave him a voicemail.
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I totally get it… I've been there, and always appreciate finding an “easy button” or shortcut myself. If it'll save me (i) time, (ii) pain or (iii) the trial-and-error of making or finding it myself, then I'm in.
My wife and I can’t come to the phone right now, but if you’ll leave your name and number we’ll get back to you as soon as we’re finished.
What you do not want to do is say your phone number so quickly that the person has to listen to your voicemail multiple times to try and figure out your phone number. We have all gotten those annoying voicemail messages where the person said their phone number so quickly that we had to listen to their message several times to figure out their phone number. Don't be that jerk who leaves their phone number so fast that the other person has to listen to your message over and over to try and figure out what your phone number is.
-- Captain, there is a transmission coming in on hailing frequency seven, do you want it on screen?
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Responding to voicemails is time-consuming. Fortunately, with the right greeting, you might be able to save yourself some hassle. If you don’t have an auto attendant, you can give callers the information they are looking for with your voicemail greeting. Of course, this means that your greeting may be a little lengthy, but that can work in your favor as callers will only stay on the line to leave a message if they still need assistance.
Not funny at all. More obnoxious then anything! I just hate those voice mails asking ME to call them back because they have “questions”. Got one yesterday… Bob, this is __________ I have a few questions, please call me at XXX_XXX_XXXX… and then when you call it’s a flipping company that knows NOTHING about what I do or even that they called me in the first place. Don’t know about you but I’m rather protective of my phone time. And yes, they could use a dose of Art & Sam’s seminar… Hey one in Phoenix in a couple weeks
No2: Hello, this is Ron's toaster. Ron's new answering machine is in the shop for repairs, so please leave your message when the toast is done... (Cachunk!)
This script is very well crafted, I love the human feel to it (down to Earth all-around good people) I’m going to tweak mines a little but this will be the base of my 24 hr voice mail Thank you for sharing
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4. Voicemail greetings for calls received after business hours. You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support).