The invention of the smart phone changed the use and perception of telephone calls. Not only did mobile phones make home phones unnecessary for many, but the ability to send and receive text messages or emails on a smart phone made calls themselves feel unnecessary. Even in many workplaces, answering the phone is now either impossible due to nonstop time demands or discouraged by company cultures that prioritize digital communication. Whereas calls once stood out as important and sometimes fun, more people find them time-consuming and frustrating.
Then, the email would say: “Ms. Smith, Fluffy’s next appointment is on Monday the 12th at 1:00. Please click to reply/confirm this appointment at [name of practice]. If we do not hear from you in the next five business days, this slot may be given away. Thank you.” "Does that mean the number of incoming calls and voice mails are also in massive decline in the world of veterinary medicine in favor of electronic communication? Probably not."

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4. Liam Neeson Threatens and Delights Your Callers. Liam Neeson has been acting for decades but it was his recent role in the hit movie Taken that caught the attention of a younger audience.