Hi there. This is Joe speaking. I'm home right now, and in a moment, I'll have a decision to make. Leave your name and number and I'll be thinking about it.
As the odds of receiving a call back from your voicemail message are already low, you need to be very specific about what you say in your voicemail to give you the greatest chance of getting a call back. What you absolutely do NOT want to do is make yourself sound like a salesperson making a cold call. Instead, you want to sound like a very confident business colleague who deserves the respect of getting a call back.
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Hi, this is Stephanie's answering machine. If you're the phone company asking for money, stop bugging her, she'll send it sooner or later. If you're a TV company advertising TVs, she already has a TV with every channel known to man, and several known to monkeys. If you called for any other reasons, please hang up the phone, start screaming, and run to the nearest shoe store. When you get there, ask them for a cheeseburger. (This probably won't help you, but we'll always have something to laugh about when we're bored.)
Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.
Hello, this is Ron. I'm not home right now, but I can take a message. Hang on a second while I get a pencil. [Open a drawer and shuffle stuff around.] OK, what would you like me to tell me?
Katharine Hepburn’s iconic and feisty voice goes down in history and can add a bit of moxie to your voicemail greeting. Click here to hear how Hepburn brings these words to life.
-Hello. I’m sorry I didn’t answer your call. I’m just waiting for more important people to call. If I hear your message and deem you worthy of the title “important,” I will think about calling you back, but for now. Bye! -Beep-
No45: Hello, this is Jim. Unfortunately I can't answer the phone right now because I've just come back from the Mirror Worlds and I'm still made up of antimatter, so if I were to pick up the phone right now, the resulting energy release would make Hiroshima look like a wet firecracker. So leave a message at the tone and I'll get back to you as soon as my component particles have been restored to their normal charges.
You voice message greetings are supposed to be fun, energetic, and witty so that the callers want to pick up their phones and give you a call just so they can listen to the greeting again.
Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name
A voicemail greeting is a simple message that plays before callers leave a message. It may play either when you don’t answer or if your phone is off. A professional greeting may encourage people to leave messages, which in turn makes it easier for you to get back in touch. Keeping that communication open and efficient may lead to better business relationships. It also helps you put forth a professional image for your business.
I’m Sorry, We’re Sorry (They are all very sorry). Reminds me of Brion Gysin (Try track 3, 4, and 5).
Sometimes, you need to step away from work and live a little! This is perfectly okay, but make sure you leave a well-recorded voicemail greeting to keep your customers happy and content. Read these two examples of professional vacation greetings.
And as the old adage reminds us, first impressions are everything. Step 2 Record a message using a friend who speaks in a deep, low, creepy voice and says "[your name] can't come to the phone.
Leave me a message and wait by your phone till I can call you back. Hey, it’s me. I am home, but really trying to avoid someone I don’t like. So if you’ve left me a message and I haven’t called you back, then it’s probably you. Hi there! (pause) I am (your name)’s answering machine. (Your name) is …
If you choose to do this, make sure you develop a discipline. If you say you return calls within 2 hours, it needs to be 2 hours. Delivering on what you promise is what’s going to make your customer service stand out when it comes to busy times and people reaching your voicemail.
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