If you’re out of the office, a voicemail greeting will essentially act as the first line of communication between you and clients or potential clients. So of course, this could be a great opportunity to add a hint of personality, while of course still remaining as professional as possible. That doesn’t mean you can’t have some fun with it!
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Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.
I love it! Every time I hear something like this and realize that there really are terrible sales people out there – doing stuff like this – it gives me huge encouragement. I’m sure I make mistakes, who doesn’t, but wow!!!
9. Outgoing Message with Samuel L. Jackson Treatment. Stephen Colbert asked Samuel L. Jackson to record his infamous voice on his outgoing message recording.
While email and text support saw an increase in recent years, many customers, partners, and potential hires still prefer to call your company directly. When writing your voicemail script, include basic information such as a short greeting, your company name, an invitation to leave a short message, and the time frame in which the caller can expect a return call. If relevant, you may want to include your office hours, extensions for company departments, and the contact information for your office manager or HR department.
Please leave your name, phone number, the name of the country you wish to invade, and the secret password. Please leave a message.
This guy is looking to get rid of his "blackish white groundhog guinea pig" and wants us to come pick it up.
4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
Cash Me Outside. Donald Trump - Donate to the Wall. Thank You For Holding. Hillary - Delete My Emails. Pokemon Go.
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Next, tell him the name of the company you work at. Something along the lines of, "John this is Mark at Pinnacle."
For small businesses, there are a variety of voicemail service providers you can use that offer different features. From transcription and voice to text to more convenient features of handling multiple phones through one number, availability varies by service. Shared voicemail and call routing is intended for multiple access and directing calls to one or multiple phones. Mobile apps are also available that allow you to check your messages from your phone. The below infographic outlines the current state and trends of voicemails.
#8 “Hey this is Bryan, sorry that I couldn’t make it to my phone in time or that I’m on the other line. I’ll get back to you when I can. Unless the reason i didn’t pick up was because I was just in an accident or dropped my phone in the toilet. Then you might never hear from me. But trust me, there is a good reason I’m not picking up. Leave a message!”