3. The Musical Greetings. (To the tune of Barney the Dinosaur’s “I Love You”) I called you, you called me, we are a calling family, apparently. Leave a message!
Alright, so that's it. I'm done walking through the nuances of the script. I hopefully highlighted some of them that I think were tricky to discover and are important and subtle, but help accomplish a connection and a friendly vibe and at least a baseline. I'm just an average local guy, not some big fancy business. Uh, and uh, more likable, trustable posture.
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You want to know why? So leave a message at the beep. Hi…You have reached name. I am unable to answer your call. Leave your name and number and I will return your call…If you are a bill collector, please send me a self-addressed stamped envelope so I can send you my latest bills. Have a great day! The number you have reached is currently not in service, but when I wake up and turn my phone back on, it will be! If you are someone looking to give me a job, press 2.
1. Hello, you’ve reached [your name]. I’m currently unavailable, but leave your name and number and I’ll return your call as soon as I can.
Bullwinkle: Must have been a wrong number. Rocky: Here's a chance for you to REALLY leave your message.
Press record button, I did that, and the light should be on. Hmmmm, I wonder what this button does……. This call may be recorded or monitored for quality and training purposes.
Does your salon offer Online Bookings? If so, slip that information in your recording. Drive bookings IN. Here’s why Online Bookings are the biggest opportunity you’re missed out on if you don’t offer them.
4. Funny Voicemail Greetings. Hi, you’ve reached [your name] at [X company]. We are busy trying to save the world by [what your company does best]. If you want to learn more about how we do it, please leave us your name and phone number, and we will get back to you as soon as our mission is complete— which should be fairly soon.
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13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
Funny Answering Machine & Voicemail Messages. Semper Fi. Leave your order after the beep. You know what I hate about voicemail messages? They go on and on and on, wasting your time. No more. I pledge to you, my caller, that you will never have to suffer through another long answering machine message when you call me! I promise.
Wizard of Ads™ Partner, Mick Torbay, has a solution for those times when you just can’t make it to the phone, but want to keep your customer thinking and feeling positive about you. Mick writes and records magical outgoing phone messages. https://wizardofads.contractors/wp-content/uploads/2021/08/Stadium-June-2021.mp3
19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
Voicemails don’t necessarily have to be monotonous or extremely jazzy or funky. What you’re looking for is a balance between the two. Whenever I call someone and their voicemail greeting is playing, it tells me a lot about who they are, as a person. Which is why, you’ve got to put a little bit of “you” when it comes to voicemail. And the best part about all of this is, since you couldn’t come to the phone, at least the callers are having a good time listening to the message.
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