Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
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Another way to make up funny voicemail messages is to act like a device has come alive. For instance, you could say,"Hello, I'm Bob's hair dryer, and I've taken over because I'm way more interesting. If you'd like to leave a message for him and have your hair dried at the same time, just hold up the phone." Answering like an answering machine, a microwave, or refrigerator and using the functions of that device in the answer are easy ways to create a fun voicemail.
On this page, we’ve provided some script samples and templates of voicemail greetings and auto attendant messages you can use for your business phone, VOIP service, PBX/PABX system as well as cell/mobile/smart phone greetings. If you need help writing your phone scripts and greetings or want to have your phone recordings professionally recorded by a professional voice talent, contact Macryn