When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
The description reproduced above sets up the following scenario: While an operations manager employed by a restaurant (variously claimed to be Jack in the Box, McDonald’s, Burger King, or some other fast food chain) is commuting to the

If you want money or to sell us something, we a) gave at the office, b) already have it, or c) don’t want it. If you are a friend, trying to give us money or just want to talk, then leave a message or try my cell phone number. I don’t know who you are, and I don’t know what you want. But you can tell me all of that in the message you
When you leave a voicemail do not use your full name because that immediately raises a red flat that you are a salesperson making a cold call. Instead, say your first name only followed by your company name. This will make your customer feel that you are much more familiar with each other than you really are. Saying your last name would defeat the whole purpose of demonstrating familiarity.