A good first impression goes a long way, and a voicemail greeting is the first impression to your business. An expertly crafted voicemail script lets your clients know you’re dependable, capable, and confident. An unprofessional voicemail script, on the other hand, can do the exact opposite.
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For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to
Voicemail greetings are not memorable. Most of them are exactly the same and therefore, provide no surprise to the person on the other end of the line. When people see, hear and experience the expected, they tend to forget it very quickly. Funny voicemail greetings give your callers a sense of shock. That shock is not easily forgotten. Not only will this encourage sharing and engagement (which I will get to later), but it will also give you a distinct advantage when you return the call.