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Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
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A good cell phone voice mail greeting is clear, courteous and to the point. Enunciate, don't mumble, to make it as easy as possible for those with poor hearing or bad connections to be able to hear your greeting. Be polite, and save swearing for the conversation, if applicable.
"Hey, what you doin'? Same here. Just Kidding, leave a message and call back. Bye!"
Keep in mind that to enjoy the full benefits of your professional greeting system, you must routinely check and delete messages. If your voicemail fills up, you won’t be able to receive new messages, meaning your customers will become frustrated.
No33: (Loud heavy-metal music in background; raspy voice:) Hello, this is the executioner. Joe can't come to the phone right now because he's DEAD! Leave a name and number and IF we decide to resurrect him, he'll call you back.
A bubble in the space-time continuum has connected your line to a channeler in the 23rd Century. Any message you leave will be broadcast into the future…. A is for academics, B is for beer. So leave a message. After the tone, leave your name, number, and tell where you left the money. Finally get an answering machine. Now how does this thing work?
I love the thought process and NLP language put into the script. Very smart & clever!
23. "Happy holidays! [I'm, the team at X company is] away until [date]. We'll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful day."
46. Hello, you’ve reached [name], [job title] at [company]. I’m currently away from my desk or on another call. Please leave a detailed message so I can return your call as soon as I get back.
After the tone, think about your name, your reason for calling, and a number where I can reach you and I'll think about returning your call. Thus, it is important for you to be clear while recording such messages. We hope you enjoyed these funny voicemail greetings! Since our business answering service is open 24 hours a day, you'll never be greeted by a voicemail greeting requesting you to leave a message.
Any message you leave will be broadcast into the future…. A is for academics, B is for beer. So leave a message.
6. (914) 737-9938: Hilarious announcement test. This Westchester County, New York phone line is basically worth dialing for the hilarious message that says "This a CPTA announcement test.
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Voice Spice is a free online voice recorder and message sharing site. You can record a message, morph your voice, then share your it with others via Facebook, Twitter, Gmail and more!
29. Hi, this is [your name] at [X company]. I am on vacation right now and won’t be back to the office until [X date]! Please leave me your name, phone number, and the reason you are calling, and I will get back to you then. Alternatively, you can phone [Name] at [phone contact information]. Thank you for calling!
We could be in, we could be out. You could leave us a message and later find out.