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7. Voicemail Message. The company voicemail greeting callers hear. Sample Voicemail Scripts: “You have reached the voicemail of [company name]. Please leave a detailed message and someone will return your call as soon as possible.”

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-Hi, this is ______. I’m sorry I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.
9. Queue Callback Message. What the caller hears when they request a callback from the queue. Sample Scripts: “You have requested to have the next available agent call you back from the queue. .

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On a recent Spurs trip, we were asking one of our sponsors who works at Jack in the Box for some funny stories or experiences with the company. The funniest story he had was when an operations manager was late for a meeting and called his boss to tell him he was running late. As he was leaving the voice mail message, he witnessed an accident and went on to provide “play by play” of the incident.
1. The Lever. A lever is a bit of information that shows you know what you’re talking about and how to leave a message in a way that convinces them this isn’t a cold call.

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You are dazed, bewildered, trapped in a world with no time, where color collides with sound, and shadows explode. You see a sign up ahead. This is no ordinary answering device; this is "The Twilight Phone"
We’re keeping it simple with this one. Just a few basic elements to help you get started. As long as you know who your audience is, the message you wish to convey, and the information you need from the caller, the rest should fall into place quite nicely. Let’s face it, a voicemail greeting for a lumber company will probably be different than that of a psychologist’s office. One greeting is aimed at securing potential customers, and the other is geared towards appointments, more or less. Once you are certain who your caller is, the better your voicemail. Center on your audience, first and foremost. Knowing what to relate ensures that your caller will leave the right message. For instance, if you’re a retail store, you would include your hours of operations, and perhaps any specials that you’re running. If you are a therapist’s office, then you’d need to include an alternate number in case a patient is having an issue and requires immediate help. Again, this will vary depending on the business. Here, a therapist would definitely request the caller leave their contact information. However, a retail store chain might not request that. There are also complex voicemail systems such as those used by mobile phone services, which ask you to press a certain number on your phone, where you are asked to leave your account information. Again, as you can see, it all boils down to the demographics of your callers, and what you need from them to conduct the best business possible. Depending on the situation, your caller might be in a good mood or not. In either case, they’ll probably be eagerly awaiting your call. So, it stands to reason that you only promise them a call back if you can deliver. In other words, if you’re a small shop and you’ve decided to close due to a much-needed sabbatical, then don’t leave a voicemail greeting where you promise them to call right back. However, if you have an active customer service staff, then you can promise to return their call within the same day.

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Our friend Jim then proceeds to describe what happens as the man gets out of his truck to go chastise the women he’d just driven into. He reaches the driver’s window when events take a sudden and violent turn:

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    5. Delay Announcement. What the caller hears every two minutes that they are in the waiting queue. Sample Scripts: “Thank you for your patience. All of our agents are still busy.

    For some of you, the idea of these voicemail may not be easy.Who says it's a bad thing to find inspiration.It\'s natural;Not everyone has an interesting bone inside.
    I made this "grouchy voicemail" for whoever is tired of the boring old voicemail your phone service provides. I will have more funny voicemail greetings on

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    Please leave your contact info, full name, and other details and I’ll call you back once I’m back in the [city/country/area]. Ciao for now!”

    If you are dying… well that is not our problem and we cannot do anything about it. If you want to sell us something… this number is no longer valid. Thank you for calling Starstripe Mental Hospital, and have a nice day. You have reached the voice mail box of your name. I want to hear what you have to say.
    Since this clip surfaced on the Internet in early 2005, debate has ensued about whether the account given above is an accurate explanation of the origins of this audio clip, and whether the traffic incident described actually took place. (Skeptics have questioned facets such as whether the narrator would not only have been able to tell at a distance that the book one of the assaulting women was carrying was a Bible, but to identify the specific version of Bible — and why the narrator would think to note that detail in his description.) A inquiry posed to the corporate offices of Jack in the Box (the restaurant chain most frequently mentioned in circulated versions of this recording) produced the following response: Thank you for your inquiry. The message that has been in circulation is an actual voice mail message. The incident occurred 5-6 years ago in Texas. I’m not sure how the recording got outside the company or if the employee still works for Jack in the Box, but the recording periodically re-surfaces on the radio and the internet.

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    After telling us the story, he promised to send us a copy of the voice mail and here it is. This is the actual voice mail message. It was passed along and forwarded so many times within Jack in the Box; it crashed their voice mail server.

    "Hello? ...Hello? ...Hellooo? I'm sorry, you're gonna have to speak up, I can't hear you... That's 'cuz I'm not home! Leave a message.
    -Hi, you’ve reached _____________. Please leave a message after my kid stops (awkward moment of silence) owwwwwwwwwww that hurt!… continuing… after my kid stops hitting me in the back with his hockey stick! BEEP

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    5.) If you’re calling a home line, and know the family, it’s nice to say a group “Hello” before leaving a message specifically for the person you called. Say something like this: “Hi everyone, it’s Maralee. Hope you’re enjoying Spring Break! Janet, I wanted to see if you and I could meet for lunch one day next week. My schedule is pretty open, and we could pick a restaurant near your office. I know your lunch schedules are tight. I’ll give you a call back at 7:00 tonight. Or I’m around all afternoon, so give me a call!” (Boy, home lines are becoming rare, aren’t they? We gave ours up a couple of months ago.)
    I love jokes. You want to know something I hate? Wanna hear a joke? Knock, knock! Hello, and thank you for calling the Starstripe Mental Hospital.

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First you need to know how much time your phone system or provider allows for the duration of the greeting. Some are 30 sec some are longer. Then you need to have a few ideas of what you want to say, or ask your callers.

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“Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.

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“This is Slappy McGee. Leave a brief message, telling me why you’re calling, and what’s in it for me. Unless you’re Boots, then DO NOT leave a message. I’m still trying to get rid of those fleas you gave me. Thanks a lot. Hashtag sarcasm.” 8. Tooth extraction “Did you get the part about the gravy?” Photo by Shutterstock

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