Customer Service and Operations at OpenPhone. Founder of SOUL House artist showcase in the GTA. Art is life! Dee Lee 1 year ago Reply
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I've kidnapped him and am holding him ransom. There is plenty of room for being creative. I'm sorry I can't answer the phone right now. Be innocent and coy one time, and more in-your-face with the next voice note. Hey, how are you? Just wanted to let you know that I'm not here so leave a message!
This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
Your voicemail is important. Keep in mind, this is essentially one of the first impressions the hiring manager will have from you. You need to make sure your voicemail is as professional as possible. Whether you are trying to be funny, trying to show off your singing abilities or shouting in the car with the windows down, chances are the hiring manager won’t be impressed. Go into a quiet room and record a simple, “Hi, you’ve reached Kim Costa. I’m sorry I missed your call, but if you please leave your name, number and a brief message I will get back to you as soon as I can. Thanks!” You really can’t go wrong with this. Trust me when I say that hiring managers probably don’t want to hear your high school’s fight song.
As probably know, a professional voicemail greeting can make or break leaving a great impression. However, it all starts with your voicemail script.
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
Hello, can you hear me? Hello from Ellen. Click here to hear how Hepburn brings these words to life. So please, leave a message at the sound of the beep… for the sake of anthropology. Hopkins later said that Hepburn's voice was, in part, the basis for Hannibal Lecter's voice in Silence of the Lambs.
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Thank you so much for sharing these valuable information! I truly appreciated it!
Keep it simple, concise and to the point. Callers won’t need your life story, and won’t want to wait around for a 2-minute greeting to end just so they can leave a message. Don’t hide the details, tell them where you will be, when you will be there, or when you won’t be there, and how to get in touch.
A robot? Seriously, a robot? Are you that lazy that you can’t set up a stinking voice mail greeting?
Hello, this is your local zoo. Do you like animals? We are experiencing severe problems with hot water. Would you be so kind as to allow us to bring our elephants over to your bathroom for a shower? (The most common response: "Well, sure, but my neighbor's bathroom is bigger and better equipped to handle elephants.")
“Hi, you know who you called; leave a message, maybe they’ll call you back. Then again, maybe they won’t. That’s how life is. Point is, you’ve done what you can. Have a nice day.”
6. Hey, sorry I missed you. There may be one of the reasons why I can’t get to the phone: a) I’m with my girl (laugh), b) I am totally wasted and can’t remember how to use a phone, or c) I just don’t wanna talk to YOU.
In your greeting, get to the point, and keep it concise. A Little Humor Goes a Long Way. If your greeting displays a lighthearted warmth, that is great as it puts a personal spin on your business and lends personality to your brand. But make sure that your humor is professional and appropriate.